> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.cloudconnected.nl/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Activate Adobe Apps

# How do I activate an app?


**1** Make sure your computer is connected to the Internet.

**2** Open the app that you want to activate.

**3** If prompted, sign in. Your app is now activated. Otherwise, choose one of the following options from the Help menu depending on your app:

                  Help > Sign in Help > Activate



If you see Sign Out in the menu option, it means you are already signed in.

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1yulvnf.png) 
![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1jzoabx.png)






# How do I deactivate an app?

**1** Make sure your computer is connected to the Internet.

**2** Open the app that you want to deactivate, and sign in if prompted.

**3** Choose one of the following options from the Help menu depending on your app:

Help > Sign out     Help > Deactivate


**4** If you select Help > Deactivate choose one of the following options (when prompted):

Deactivate or Suspend Activation: Temporarily deactivates the app, but retains licensing information on your computer.

Deactivate permanently: Removes the licensing information from your computer and requires you enter a serial number to activate again.



![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_b29qrz.png)

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1cnapru.png)