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# How to Enable Entra Direct Access B2B for Shared Channels (Office Apps Only)

### **Why We Use Teams Shared Channels**
Collaboration is critical. Instead of sending endless emails or creating separate Teams tenants, [Teams shared channels](https://learn.microsoft.com/en-us/microsoftteams/shared-channels) provide a **secure, integrated, and user-friendly way** to share information.

**Key Benefits:**
* **No Guest Accounts Needed**: Customers use their own credentials—no extra accounts to manage.
* **Seamless Experience**: Shared channels appear **directly in the customer’s Teams interface**, alongside their existing teams and channels. There’s no need to switch tenants or sign in/out.
* **Centralized Communication**: All onboarding documents, tasks, and discussions stay in one place, reducing confusion and improving transparency.

**What Customers See:**
Once invited, the shared channel will **show up in their Teams overview** just like any other channel, making it easy to find and use without extra steps.

This guide explains how to configure **Microsoft Entra ID** to allow **B2B Direct Connect** for shared channels between your organization and **CloudConnected (cloudconnected.nl)**. This setup ensures **secure collaboration** while restricting access to **Office apps only**.

## ✅ **Prerequisites**
* You must be an **Entra ID Administrator**.
* Ensure you have the **domain name** of the partner organization: **`cloudconnected.nl`**

## **Step 1: Sign in to Microsoft Entra Admin Center**
1. Go to Microsoft Entra Admin Center via https://entra.microsoft.com/
2. Sign in with your **Global Admin** or **Identity Admin** credentials.

## **Step 2: Configure Cross-Tenant Access Settings**
1. In the left navigation, select:
**Entra ID → External Identities → Cross-tenant access settings**.
2. Under **Organizations**, click **+ Add organization**.
3. Enter the domain:
**`cloudconnected.nl`**
and click **Add**.

## **Step 3: Configure Inbound Access**
1. After adding the organization, select next to CloudConnected **Inherited from Default** under the **Inbound Access**
2. Go to **B2B direct connect** tab.
3. Select Customize Settings
    * **U**nder External users and groups
    * **Change Access status **→ **Allow access**
    * **Change Applies to** → **All users and groups** 
    * **U**nder Applications
    * **Change Access status **→ **Allow access**
    * **Change Applies to** → **Select applications & choose Add Microsoft Applications**
4. Click on Save
5. Select Trust Settings
* **S**elect Customize settings
* **S**elect Trust multifactor authentication from Microsoft Entra tenants
* Select Trust compliance devices
1. Click on Save

## **Step 4: Configure Outbound Access**
1. Select next to CloudConnected **Inherited from Default** under the **Outbound Access**
2. Go to **B2B direct connect** tab.
3. Select Customize Settings
    * **U**nder External users and groups
    * **Change Access status **→ **Allow access**
    * **Change Applies to** → **All users and groups** 
    * **U**nder Applications
    * **Change Access status **→ **Allow access**
    * **Change Applies to** → **Select applications & choose Add Microsoft Applications**
4. Select Trust Settings
* **S**elect Automatically redeem invitations with the tenant CloudConnected
1. Click on Save

## **Step 4: Validate Settings**
* Ensure both **Inbound** and **Outbound** show **C**onfigured for `CloudConnected`.
![](https://storage.crisp.chat/users/helpdesk/website/-/1/e/1/1/1e11f468d18fed0/image_oyn3km.png =780xauto)
## ✅ **Result**
Your organization can now securely collaborate with **CloudConnected** using **Teams shared channels**, while limiting access to **Office apps only**.