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# How To reset Your device and sign in with work account

# How To reset Your device and sign in with work account



|| This Manual has 2 forms, Windows 10 and Windows 11. this guide describes how to reset your device and log in again with your work account.


### Requirements:
- Company email e.g.: name@cloudconnected.nl.
- Company email and password 
- A Windows machine with the latest updates.


# How to Reset your Windows Device

### Windows 10 instructions: 
### Option 1:
* **Step 1**:  Select Windows logo Start button (Bottom left) 

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_chhmg3.png)

* **Step 2:** go to _Settings_
 
![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1wmeteu.png)

* **Step 3:** go to _Update & Security_


![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_13il8b4.png)
* **Step 4:** go to _Recovery_
 
![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_oeojao.png)

* **Step 5:** Under Reset this PC, select _Get started_

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1m43u9x.png)

* ** Step 6**: You will see a “Reset this PC” window. In this window, _choose Remove Everything_:

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_16zhaj5.png)

* ** Step 7: **A “How Would You Like to Reinstall Windows” screen will appear. press on _Local Reinstall_

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1pv9wxp.png)\

* **Step 7:** Follow the instructions further displayed on your screen to finish resetting your PC.






### 	Windows 11 instructions: **

* **Step 1**: To begin the reset process, open the _Settings app_ on your Windows 11 PC. Do this by pressing _Windows+i_ keys at the same time.

* **Step 2**: In Settings, from the left sidebar, select _“System.”_

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1xlra8c.png)

* **Step 3**: On the “System” page, click _“Recovery.”_

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_swblor.png)

* **Step 4:** In the “Recovery” menu, next to “Reset this PC,” click “Reset PC.”

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_80dbkh.png)

* ** Step 5**: You will see a “Reset this PC” window. In this window, _choose Remove Everything_:

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_16zhaj5.png)

**Remove Everything:** Choose this option to remove your apps, settings, and even personal files. 

* ** Step 6:** A “How Would You Like to Reinstall Windows” screen will appear. press on _Local Reinstall_

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_1pv9wxp.png)\


* **Step 8:** Follow the instructions further displayed on your screen to finish resetting your PC.


__
###  How to setup your pc using your Working account. 



* **Step 1:** When the device is fully reset you can go trough the starting setup once here there might be a option in the screen: Set up for personal use or set up for an organization. _Choose Set up for an organization here._


* ** Step 2**: When you chose set up for an organization you have to log in with your company email and Password.

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_ycnpmg.png)

|| When this is not asked go trough with the starting setup and log in with your company email and password when asked. 
* **Step 3: ** Now you are logged in in your work account on a new device.