> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://kb.cloudconnected.nl/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# VSA


# How to give access for VSA on macOS

The following steps must be taken before VSA can be used.

# step 1:
Go to System Preferences and search for Security & Privacy

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image2_140ri06.jpeg)

# step 2:
In the Privacy tab, under Screen Recording, check RemoteControlHost. Remember that for this setting to be applied, the lock must be open. You do this by clicking on the lock and entering your password.

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image3_1qwey7y.jpeg)

# step 3:
Do the same with accesibility

![](https://storage.crisp.chat/users/helpdesk/website/1e11f468d18fed0/image_yp8zav.jpeg)

After the changes you can close the lock again by clicking on it.

# Now you have given access for VSA!